Simple answers before you order.

No. One-time document services use guest checkout. Your order number and email are used to retrieve status and delivery information.

Each requested output is priced as a separate service. For example, an accessible PDF, a digital Braille file, and a large-print version are different outputs. When available, Syntravi can keep the ordering process simple so you do not have to repeat information unnecessarily.

A scanned PDF contains pictures of pages rather than normal selectable text. Syntravi can recognize the words on those pages and create searchable text, or prepare the document for another accessibility service you select.

An accessible PDF is prepared so people using screen readers and other assistive technology can follow the document more reliably. Depending on the document, this can include headings, lists, links, tables, reading order, form labels, and useful descriptions for meaningful images.

Syntravi checks public website pages for accessibility issues and presents clear findings and next steps. If you need a deeper review, Syntravi also offers additional evaluation of keyboard use, screen-reader experience, interactive content, and other areas that benefit from closer review.

No. Syntravi provides a separate secure connection for supported WordPress remediation, so you do not need to email your everyday administrator password.

A digital Braille file is designed for compatible Braille devices or embossers. Embossed Braille is a physical paper copy produced and shipped to you. Physical orders can include copies, binding, packaging, and shipping.

Yes, when you own the material, have permission to process it, it is in the public domain, or you otherwise have lawful authority to request the service. Some book-length materials may require confirmation before processing.

Syntravi protects uploaded files during processing and removes them according to its file-retention practices. See the Privacy & File Handling Notice for more information.